Last Updated: 1 January, 2025
1. Purpose
At Rootsyntax Software Solutions (“Rootsyntax,” “we,” “us,” or “our”), protecting your privacy is a top priority. We provide a complete website development service.
This Privacy Policy (“Policy”) outlines how we collect, use, retain, and disclose Personally Identifiable Information (“Personal Data”) when you use our websites, apps, and services (collectively, “Services”). By using our Services, you consent to the practices described in this Policy.
Note for EU & California Residents: This Policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Additional rights may apply based on your location.
2. Personal Data We Collect
“Personal Data” refers to any information that identifies you directly or indirectly, such as:
Name, email, phone number, shipping/billing address
Payment details, transaction history
IP address, device identifiers, geolocation data
Account credentials, customer support inquiries
We may also generate de-identified or aggregated data (non-personal) for analytics, improving our Services, or sharing with partners.
3. How We Collect Personal Data
We collect data when you:
Install or use our [apps/software]
Make purchases through merchants using our Services
Contact our support team or submit inquiries
Register for accounts, promotions, or surveys
Navigate our websites (via cookies; see Section 9)
4. Legal Basis for Processing (GDPR)
We process Personal Data under the following legal grounds:
Contractual necessity: To fulfill orders, provide Services, or respond to requests.
Legal compliance: To meet tax, fraud prevention, or regulatory obligations.
Legitimate interests: For business operations, security, and Service improvements.
Consent: For marketing or optional data collection (you may withdraw consent anytime).
5. How We Use Personal Data
We use your data to:
Provide and improve our Services
Process transactions and authenticate accounts
Communicate updates, offers, or security alerts
Comply with legal requirements
Protect against fraud or misuse
6. Data Sharing & Disclosure
We do not sell your Personal Data. We may share it with:
Service providers (e.g., payment processors, hosting vendors)
Merchants (if you transact via their stores using our tools)
Legal authorities (if required by law or to protect rights)
Acquirers (in case of business mergers/sales)
7. International Data Transfers
Data may be processed in [list countries, e.g., Canada, U.S., EU]. We use safeguards like Standard Contractual Clauses (SCCs) or Privacy Shield (where applicable) for cross-border transfers.
8. Security Measures
We implement technical, administrative, and physical safeguards (e.g., encryption, access controls) to protect your data. However, no system is 100% secure—we cannot guarantee absolute safety.
9. Cookies & Tracking
We use cookies to enhance website functionality, analyze traffic, and personalize ads. You can disable cookies via browser settings, but some Services may not work properly. Third-party advertisers may also use cookies (see their policies directly).
10. Your Rights
Depending on your location, you may:
Access, correct, or delete your Personal Data
Opt out of marketing communications
Restrict or object to processing (GDPR)
Request data portability
Designate an authorized agent (CCPA)
To exercise these rights, contact us at info@rootsyntax.com. We’ll respond within [timeframe, e.g., 30 days].
EU/UK Residents: Lodge complaints with your local Data Protection Authority.
California Residents: You may request disclosure/deletion of data collected in the past 12 months.
11. Age Restrictions
Our Services are not intended for minors under 18. We do not knowingly collect their data. If you believe a child’s information was shared, contact us to remove it.
12. Third-Party Links
Our Services may link to external sites/apps. We are not responsible for their privacy practices—review their policies separately.
13. Policy Updates
We may update this Policy periodically. Changes will be posted on our website with a new “Last Updated” date. Continued use of our Services constitutes acceptance.
14. Contact Us
For questions or requests regarding this Policy, email us at:
info@rootsyntax.com